Universal
These apply to anyone who uses zivly.ca or the Zivly platform — whether you're booking a haircut, running a salon, or just visiting our marketing site.
Privacy Policy →
How we collect, use, and protect your personal information under Canada's PIPEDA and applicable provincial privacy laws.
Cookie Policy →
Cookies, browser storage, and tracking technologies we use, plus how to manage your preferences.
If you book appointments through Zivly
For individuals discovering and booking salons, spas, barbershops, and other personal-care businesses through the Zivly customer app or zivly.ca.
If you run a business on Zivly
For salon, spa, barbershop, and other personal-care business owners and staff using Zivly to run their operations.
Business Terms & Conditions →
Subscription, billing, platform use, intellectual property, liability, and dispute resolution for businesses on Zivly.
Acceptable Use Policy →
Conduct rules covering legal compliance, security, content, CASL, and staff responsibilities. Incorporated into the Business Terms.
Merchant Agreement →
Payment processing through Stripe Connect, financial obligations, taxes, chargebacks, and refunds.
Data Processing Agreement →
The PIPEDA-aligned controller-to-processor agreement covering Zivly's handling of your customers' data, including the sub-processor list.
Questions?
Privacy questions go to [email protected] · Legal inquiries go to [email protected] · Anything else: [email protected].
Zivly Technologies Inc., 146 Thirtieth Street, Etobicoke, Ontario, Canada.